The Rio Grande Area Agency on Aging (AAA) is administered by the Rio Grande Council of Governments and funded by the Texas Department of Aging and Disability Services in accordance with the Older Americans Act.  The Rio Grande AAA serves individuals 60 years of age and older and their families living in El Paso, Hudspeth, Culberson, Jeff Davis, Presidio and Brewster counties through the various direct services it provides and/or through purchased services on behalf of a client.


The AAA’s Mission is to:

Support Older Adults with their independence and ability to continue to reside in the community for as long as possible and assist Family Caregivers in their daily task of caring for their loved one.


The AAA provides the following direct services:

 Information, Referral and Assistance:  Information and Referral Specialists provide the public with information on various programs available to seniors and their caregivers so that they might make an informed choice on the assistance needed.  Referrals are made to the appropriate agency depending on the inquirer's needs.

Case Management:  Care Coordinators assess the needs of an older individual and/or caregiver and effectively plan, arrange and coordinate needed services with the goal of maintaining client independence and/or supporting the needs of the caregiver.  Through Case Management, we are able to purchase the following services on a client's behalf from local Vendors:

  • Transportation and medical appointments

  • Home Delivered and Congregate meals

  • In-home services such as Personal Assistance and Homemaker services

  • Minor home repairs or modifications

  • Respite for family caregivers

  • Medical supplies, equipment, medications

  • Assistance with hearing aids, dental and vision services

  • Adult day care


Benefits Counseling:  The Benefits Counselors provides information on eligibility criteria, requirements and procedures about public entitlements, health/long-term care services, individual rights, planning/protection options, housing and consumer needs.


Examples of what Benefits Counselors can assist you with are:

  • Social Security, Social Security Disability, Social Security Supplemental (SSI)

  • Medicare, Medicare Advantage Plans and Medicare Prescription Drug Plans

  • Medicare Savings Programs (QMB, SLMB, QI-1)

  • Low Income Subsidy (LIS)

  • Long term and other health insurances

  • Insurance and consumber fraud

  • Related Legal Issues

  • Advanced Directives


Outside resources related to Benefits Counseling:


Texas Legal Services Center Legal Hotline for Older Texans:  1-800-622-2520  Social Security Administration Website.  Find Information on benefits available.  File applications online.  Medicare program information  Veterans Administration.  Information on veteran's eligibility for benefits  Website to sign up to receive Social Security and disability benefits through direct deposit.



 Caregiver Support Services:  Family Caregivers are a growing population of over-burdened individuals juggling work, family and care for their loved one.  Supportive service such as respite, home modifications and equipment are provided to support the needs of the Family Caregiver in an effort to continue to encourage their assistance to their loved one.  Community education and awareness is also provided about resources that will help these individuals and family members with their role as Caregivers.  This is done through support groups and education and training programs, with the focus on helping Caregivers cope with the stress of caregiving.

Caregiver Test

Are you a Caregiver?  Answer these questions to find out...   


  • Are you concerned about your aging parents?


  • Are you managing Mom and Dad's checkbook or paying their bills?


  • Do you go grocery shopping for an older family member of friend?


  • Are you worried about an older family member who lives in another city?


  • Do you miss work to care for your parents or spouse?


  • Are you caring for both your parents and young children?


  • Are you under a great amount of stress due to the needs of your aging parents?


  • Are you neglecting your needs to meet the needs of others?


If you answered yes to any of these questions, then you are a Caregiver!



WEBSITES OF INTEREST TO CAREGIVERS  National Family Caregiver Association  Family Caregiver Alliance  National Alliance for Caregiving  Site of Today's Caregiver Mazazine  Site for online support groups and monthly newsletter for caregivers  Center for empowerment, support, chat rooms and information  National Council on Aging Inc, website to help find the right benefit programs to meet their needs


Government Sites Administration for Community Living.  Has caregiver information as well as information about Older Americans Act programs.  Social Security Administration.  Information on benefits available.  Medicare program information  Veterans Administration.  Information on veterans eligibility for benefits.  Texas Department of Health & Human Services.  Information and resources for older Texans and their families


 Nursing Home Ombudsman:  The Staff Ombudsman and certified ombudsman volunteers are advocates for nursing home, assisted living facilities and state licensed foster home residents.  The ombudsman mediate resident, family and facility staff concerns striving to maintain quality of care and quality of life for our elderly residing in area institutions.


  • Investigate and resolve complaints by or on behalf of nursing residents

  • Work with residents, families and facility staff to resolve complaints and difficulties

  • Provide information to residents, families and facility staff about rights and procedures and helps identify additional resources in or out of the facility



For further questions or information call the following individuals at (915) 533-0998 or 1-800-333-7082


Managing Local Ombudsman:  Jorge Soto



Special Programs

·  El Paso Times Senior Fund:  Each Christmas holiday season the El Paso Times conducts a fund drive to raise money as a means to finance the special needs of senior citizens.  The El Paso Times coordinates with the AAA to maximize the contributions for the greater needs of seniors residing in El Paso County.  All persons over the age of 60 who are in need of assistance apply directly to the AAA.  All applications requesting services that cannot be met through existing community resources are provided through the Senior Fund.

 Aging to Perfection Expo:  In an effort to provide information to the general public about aging services, the AAA coordinates this annual health fair held at the El Paso Convention Center.  It is the largest expo targeted at baby boomers and beyond.  It provides a wealth of information covering all aspects of aging: social and medical services, leisure activities and products to seniors.

Contact the Rio Grande Area Agency on Aging  for more information about services and supports available:

(915) 533-0998 Main Office - El Paso, TX

Toll free:   1-800-333-7082

(432) 729-4312  AAA Satellite Office - Marfa, TX 

Staff located at this satellite office located in Marfa, TX; serves the five rural counties of the AAA Service Region (Hudspeth, Culberson, Jeff Davis, Presidio and Brewster counties).  All AAA services listed above are provided in the rural area through this position.